On this page you will find:
Emergency help
Always call 999 for emergency help if there is a threat to life.
Urgent help
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Mental Health Central Access Point (CAP)
If you, or someone you care about, need urgent NHS mental health support, call NHS Leicestershire Partnership Trust's Mental Health Central Access Point now on 0808 800 3302
This is a 24/7 free helpline for people of all ages in Leicester, Leicestershire and Rutland offering urgent support, signposting and referral.
Non-urgent help
Local services
Online self-help
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The Health for Teens website is packed with tips, articles and other helpful information on lots of areas that you may be worried or just intrigued about, including feelings.
Apps
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The distrACT app (aged 17+) is free to download on to smartphones and tablets. It provides trusted information and links to support for people who self-harm and may feel suicidal.
Telephone/text support lines
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Free, safe and anonymous online support and counselling for young people in Leicester, Leicestershire and Rutland.
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A confidential, secure text messaging service where you can get advice and support from a health professional.
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When life is difficult, Samaritans are here – day or night, 365 days a year. You can call for free on 116 123, email them at jo@samaritans.org, or visit the website.
In person/digital support
Early Intervention Service - Relate
An emotional support service for those aged 5-18 living in Leicester, Leicestershire and Rutland with low to moderate mental health needs.
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The Tomorrow Project is a confidential suicide bereavement service offering 1:1 support for children and adults.
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Harmless - Community self-harm service
Harmless is a community self-harm service available to all Leicester, Leicestershire & Rutland residents.
National services
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Offer a free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. Text 85258 for support.
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Private and confidential helpline for children and young people under 19.
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Confidential suicide prevention advice for young people.
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For children’s and young people’s mental health, including textline support if you’re struggling.
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A friendly support service offering telephone and instant messaging support to anyone under-25.
Resources
Ollie Foundation - Safe and crisis plan documents
The Ollie Foundation make available to download both safe and crisis plan documents to help keep you safe and someone you may know.
Samaritans Step By Step Guide For Schools - Help When We Needed It Most (PDF, 1.4 Mb)